It All Starts with an Accurate Automatic Transcription

Posted by Natalie Chilton on Jun 5, 2017 11:25:46 AM

Thanks to advances in technology such as deep learning, we find ourselves on the heels of an automated revolution: seemingly everything in our lives is becoming more automatic.

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Topics: speech to text, transcription, automatic transcription, accurate transcription, machine transcription, transcription API

VoiceBase EU Set to Launch in April Ensuring the Protection of European Customers’ Data

Posted by Emily Blazensky on Mar 29, 2017 7:36:10 AM

VoiceBase to process calls exclusively in region in support of Data Protection Directive 95/46/EC and the upcoming General Data Protection Regulation (GDPR).

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Topics: europe, data security, big data, speech analytics, predictive analytics, machine learning, transcription

How Ensemble Video Is Transforming Higher Education Through Speech Technology

Posted by Emily Blazensky on Sep 13, 2016 6:00:00 AM

DISRUPTING AN AGE-OLD SYSTEM

The best products are those which are invented to solve a problem, by the people who experience that problem themselves, right? So, who better to develop the next generation of educational tools, than staff and educators from a top university?

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Topics: video, speech analytics, speech technology, transcription, captioning

Enterprise Call Scoring: Humans vs. Machines [Infographic]

Posted by Emily Blazensky on Sep 7, 2016 1:30:00 AM

Most Call Centers Humanly Score less than 5% of all Calls...

Human scoring was the only option for enterprise call centers to score, monitor, and manage their agents and call interactions for a long time.

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Topics: transcription, call scoring, big voice, speech analytics

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

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