VoiceBase to process calls exclusively in region in support of Data Protection Directive 95/46/EC and the upcoming General Data Protection Regulation (GDPR).
DISRUPTING AN AGE-OLD SYSTEM
The best products are those which are invented to solve a problem, by the people who experience that problem themselves, right? So, who better to develop the next generation of educational tools, than staff and educators from a top university?
Most Call Centers Humanly Score less than 5% of all Calls...
Human scoring was the only option for enterprise call centers to score, monitor, and manage their agents and call interactions for a long time.