VoiceBase Brings Cloud-Based Speech Analytics to Dreamforce '16

by VoiceBase on Sep 20, 2016 4:18:38 PM




Advanced Transcription and Analytics With VoiceBase and Tropo

by VoiceBase on Jul 15, 2015 2:44:57 AM

VoiceBase and Tropo have integrated to provide a powerful and complete solution for transcription, speech analytics and predictive analytics.

Enterprise Connect 2015: A week full of Twilio & TATA

by VoiceBase on Mar 23, 2015 2:28:34 AM

How To Nail Predictive Analytics By Incorporating Big Voice Predictions

by VoiceBase on Oct 2, 2014 4:57:00 AM

Predictive analytics is a branch of data mining that focuses on the prediction of future probabilities, trends and behavior. It has recently become a hot topic amongst big data fanatics and rightly so. The ability to predict future successes or failures hold value in any industry; sales, marketing, fraud detection, customer relationship management, and more. This is traditionally done by exploiting patterns found in historical, transactional and customer data to identify and optimize risks and opportunities through machine learning. The power of using machine learning capabilities to collect and organize this data is even more disruptive to an industry when you can collect different forms of data than your competitors; like spoken data.