Why PCI Redaction Matters; Creating a Queryable Database of Customer Insight

Posted by Emily Blazensky on Feb 12, 2018 9:33:00 AM

Just this past year, one of the three major credit bureaus, Equifax, endured a security breach that put nearly half the country’s personal and financial information in jeopardy. The fiasco has cost the company millions in legal fees and something that no dollar amount can ever replace: their reputation.

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Topics: PCI compliance, speech analytics, speech to text, customer analytics

What You Need To Know About Big Data Aggregation

Posted by Helene Servillon on Feb 6, 2018 5:05:13 PM

Picture this: you’re talking out loud to a friend about your impulsive desire to go to the animal shelter and adopt a dog. Later, you open up Facebook to find that your feed has been inundated with advertisements for dog shelters, dog toys, and dog food.

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Topics: big data, speech to text

It All Starts with an Accurate Automatic Transcription

Posted by Natalie Chilton on Jun 5, 2017 11:25:46 AM

Thanks to advances in technology such as deep learning, we find ourselves on the heels of an automated revolution: seemingly everything in our lives is becoming more automatic.

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Topics: speech to text, transcription, automatic transcription, accurate transcription, machine transcription, transcription API

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

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