Simplifying Quality Assurance with Amazon Connect and VoiceBase

Posted by Dan Raasch on Dec 13, 2018 11:43:23 AM

For many companies, the importance of maintaining a quality assurance (QA) department can often fall by the wayside. Even worse, some organizations might not have an operating quality assurance department at all! But monitoring the quality of your product or service is an absolute necessity, and foregoing it creates liability, drives up costs, and ultimately degrades your public image and customer satisfaction.

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Topics: speech analytics, QA

#COMPLY2017 The Leading #RegTech Conference; 3 Reasons Not To Miss It!

Posted by Emily Blazensky on Jun 6, 2017 8:15:00 AM

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Topics: AI, compliance, QA, regtech, regulatory technology

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

 

 

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