How To Achieve Marketing Personalization Using Conversation Analytics

Posted by Emily Blazensky on Sep 16, 2016 2:15:00 AM


There is a gold mine of intelligence currently stuck in your phonelines - learn how to get it out and how to best leverage it to increase personalization and conversions.

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Topics: marketing

Customer Spotlight: ActiveDEMAND - Leaders in Predictive Marketing Automation

Posted by Emily Blazensky on Aug 30, 2016 1:30:00 AM

ActiveDEMAND is more than a tool, it’s a part of your marketing team. As an integrated marketing platform, ActiveDEMAND enables marketers, agencies and businesses to supercharge

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Topics: CRM, customer experience, voice of the customer, marketing

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

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