Defining the Future of Deep Learning and Communication through Powerful APIs

Posted by Emily Blazensky on Mar 7, 2018 3:19:16 PM

“We are a pattern that changes slowly, but has stability and continuity, even though the stuff constituting the pattern changes quickly.”
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Topics: artificial Intelligence, speech analytics, machine learning, deep learning

Predictive Insights: How Deep Learning Neural Networks Can Deliver Better Call Monitoring Insights

Posted by Natalie Chilton on Jul 19, 2017 8:10:00 AM

 

Dive Deep Into Neural Networks & Machine Learning 

Neural networks have gone in and out of style in neurology and computer science since the 1940s.

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Topics: Call Center Analytics, call analytics, deep learning, machine learning, predictive analytics

Artificial Intelligence, Machine Learning & Deep Learning; A Love Triangle

Posted by Emily Blazensky on Jul 11, 2017 9:19:01 AM

SPEECH ANALYTICS THROUGH DEEP LEARNING NEURAL NETWORKS

At VoiceBase we believe speech analytics is a game of "what is most likely to have been said here".  Various companies have different strategies on how to answer that question with the highest degree of accuracy.

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Topics: AI, deep learning, machine learning, artificial Intelligence, neural networks

Leveraging Voice: How Deep Learning Recognition Is Influencing Data Analyzation for Businesses

Posted by Matt Aquino on May 10, 2017 8:30:00 AM

MACHINES ARE GETTING SMARTER

No doubt you’ve already seen that for yourself: programs like Apple’s Siri and hardware such as Amazon’s Alexa have become sophisticated, eerily human technologies.

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Topics: API, artificial Intelligence, AI, deep learning, machine learning

VoiceBase EU Set to Launch in April Ensuring the Protection of European Customers’ Data

Posted by Emily Blazensky on Mar 29, 2017 7:36:10 AM

VoiceBase to process calls exclusively in region in support of Data Protection Directive 95/46/EC and the upcoming General Data Protection Regulation (GDPR).

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Topics: europe, data security, big data, speech analytics, predictive analytics, machine learning, transcription

Are Voice Analytics Truly Autonomous or Are Humans Still Required?

Posted by Emily Blazensky on Mar 15, 2017 4:44:57 PM

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Topics: machine learning, conference, call center, call scoring

VoiceBase Announces New Predictive Analytics Product; Insights

Posted by VoiceBase on Jan 19, 2016 4:02:52 AM

Today VoiceBase is excited to announce our new product; Insights. Insights utilizes predictive analytics to match all future calls to certain call classifiers,

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Topics: big voice, big data, speech analytics, predictive analytics, machine learning

How To Nail Predictive Analytics By Incorporating Big Voice Predictions

Posted by VoiceBase on Oct 2, 2014 4:57:00 AM

Predictive analytics is a branch of data mining that focuses on the prediction of future probabilities, trends and behavior. It has recently become a hot topic amongst big data fanatics and rightly so. The ability to predict future successes or failures hold value in any industry; sales, marketing, fraud detection, customer relationship management, and more. This is traditionally done by exploiting patterns found in historical, transactional and customer data to identify and optimize risks and opportunities through machine learning. The power of using machine learning capabilities to collect and organize this data is even more disruptive to an industry when you can collect different forms of data than your competitors; like spoken data.

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Topics: big voice, big data, tech, predictive analytics, machine learning

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

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