7 Tools to Get the Full Picture of Your Customer Interactions

Posted by Natalie Chilton on Jun 16, 2017 9:20:42 AM

 

No two people are alike. More and more, it is critical to think about each individual customer as an isolated situation rather than developing a scenario or response that blankets your entire client base. 

Read More

Topics: customer experience, customer service, CRM, voice of the customer, customer profile

Customer Spotlight: ActiveDEMAND - Leaders in Predictive Marketing Automation

Posted by Emily Blazensky on Aug 30, 2016 1:30:00 AM

ActiveDEMAND is more than a tool, it’s a part of your marketing team. As an integrated marketing platform, ActiveDEMAND enables marketers, agencies and businesses to supercharge

Read More

Topics: CRM, customer experience, voice of the customer, marketing

Enterprise Connect 2015: A week full of Twilio & TATA

Posted by VoiceBase on Mar 23, 2015 2:28:34 AM
Read More

Topics: conference, call center, big voice, big data, tech, CRM, speech analytics

VoiceBase Is Powering Deeper Customer Insights By GreenRope

Posted by VoiceBase on Dec 16, 2014 6:49:24 AM
Read More

Topics: CRM

5 Ways VoiceBase Can Save Your Moderators Tons of Time

Posted by VoiceBase on Jul 23, 2014 2:08:00 AM



In our previous blog "3 Reasons Why Now is The Time For Voice Search" we talked about why market research was ready for massively consumable voice search;

Read More

Topics: big data, CRM, customer experience

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

Subscribe to Email Updates

Recent Posts