Automate Call Center Agent Monitoring With Auto Call Scoring

Posted by Emily Blazensky on Apr 27, 2016 1:30:00 AM

"You can have data without information, but you can't have information without data" - Daniel Keys Moran

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Topics: call center, agent monitoring

What is Big Voice?

AI-powered speech analytics for the cloud

VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, speech analytics, and predictive analytics capabilities into any big voice application. 

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