#COMPLY2017 The Leading #RegTech Conference; 3 Reasons Not To Miss It!

by Emily Blazensky on Jun 6, 2017 8:15:00 AM


It All Starts with an Accurate Automatic Transcription

by Natalie Chilton on Jun 5, 2017 11:25:46 AM


Thanks to advances in technology such as deep learning, we find ourselves on the heels of an automated revolution: seemingly everything in our lives is becoming more automatic.

Customer Spotlight: Auto Tagging with OrecX

by Natalie Chilton on Jun 2, 2017 11:59:34 AM


pioneer in the call recording industry, OrecX 

The Newest Twilio Marketplace Add-On From VoiceBase: Transcription w Custom Vocab

by Emily Blazensky on May 24, 2017 5:50:44 PM


SPEECH ANALYTICS + CUSTOM VOCABULARY

How Cloud and Speech Technology are Changing Call Center Analytics for the Better

by Natalie Chilton on May 22, 2017 12:57:16 PM


 

Transforming Call Center Analytics

Leveraging Voice: How Deep Learning Recognition Is Influencing Data Analyzation for Businesses

by Matt Aquino on May 10, 2017 8:30:00 AM


MACHINES ARE GETTING SMARTER

No doubt you’ve already seen that for yourself: programs like Apple’s Siri and hardware such as Amazon’s Alexa have become sophisticated, eerily human technologies.

Speech Analytics and the Cloud: Customer Experience and ROI

by JP Whitford on May 2, 2017 3:27:04 PM


SPEECH ANALYTICS FOR THE CLOUD

It wasn’t so long ago that businesses were forced to manually score sales and customer service calls to unearth valuable keywords and sentiment data.

VoiceBase Predictive Insights Named A 2017 Edison Best New Product Award Winner

by Emily Blazensky on Apr 21, 2017 7:10:00 AM


VOICEBASE WINS AT NEW YORK CEREMONY; AWARDS CELEBRATE 30 YEARS OF HONORING INNOVATORS AND INNOVATION

How To Enable The Next Generation of Customer Heroes - OPENTALK 2017

by Emily Blazensky on Apr 13, 2017 10:25:00 AM


APRIL 25 & 26. SAN FRANCISCO, CAOPENTALK Summit

The New Era of Enterprise Connect; Top 5 Trends Changing The Show

by Emily Blazensky on Apr 6, 2017 10:04:07 AM


ENTERPRISE CONNECT 2017