SPEECH ANALYTICS + CUSTOM VOCABULARY
Transforming Call Center Analytics
MACHINES ARE GETTING SMARTER
No doubt you’ve already seen that for yourself: programs like Apple’s Siri and hardware such as Amazon’s Alexa have become sophisticated, eerily human technologies.
SPEECH ANALYTICS FOR THE CLOUD
It wasn’t so long ago that businesses were forced to manually score sales and customer service calls to unearth valuable keywords and sentiment data.
VOICEBASE WINS AT NEW YORK CEREMONY; AWARDS CELEBRATE 30 YEARS OF HONORING INNOVATORS AND INNOVATION
APRIL 25 & 26. SAN FRANCISCO, CAOPENTALK Summit
ENTERPRISE CONNECT 2017