VOICEBASE EXHIBITING AT DREAMFORCE 2016
Recent Posts
We’re excited to share that The Silicon Review has named VoiceBase as one of the 20 Fastest Growing Big Data Companies of 2016! The term “big data” has evolved in a big way since it was first deemed an industry buzzword in 2012. Originally the term ‘big data’ almost exclusively referred to text-based data, both automatically mined or manually entered. Until recently big data really only referred to ‘big text.’
Today VoiceBase is excited to announce our new product; Insights. Insights utilizes predictive analytics to match all future calls to certain call classifiers,
Topics: big voice, big data, speech analytics, predictive analytics, machine learning
We are pleased to announce that VoiceBase has raised $10 Million of funding lead by our existing Silicon Valley and European investors, along with new participation from Asian investors. This investment brings the total funding in the company to $20 Million and further validates our Big Voice vision and market execution as we move into 2016.
Topics: innovation
On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents
Topics: call center, big data
Predictive analytics is a branch of data mining that focuses on the prediction of future probabilities, trends and behavior. It has recently become a hot topic amongst big data fanatics and rightly so. The ability to predict future successes or failures hold value in any industry; sales, marketing, fraud detection, customer relationship management, and more. This is traditionally done by exploiting patterns found in historical, transactional and customer data to identify and optimize risks and opportunities through machine learning. The power of using machine learning capabilities to collect and organize this data is even more disruptive to an industry when you can collect different forms of data than your competitors; like spoken data.
Topics: big voice, big data, tech, predictive analytics, machine learning
